Follow-up for busy owners

You don't have time to follow up.
That's where customers disappear.

You're on the job. Messages pile up. You mean to reply tonight. By the time you do — hours later, sometimes days — they've booked someone else. VIV-Z answers, remembers and follows up so nothing lives in your head.

What should happen after they enquire

Enquiry
Instant reply
Qualification
Follow-up
Booking
Too busy to reply◆Nothing forgotten◆Hours become seconds◆Founding 10◆£299/month◆Fraction of a hire◆Built on our own businesses◆Too busy to reply◆Nothing forgotten◆Hours become seconds◆Founding 10◆£299/month◆Fraction of a hire◆Built on our own businesses◆

The bit that actually loses the job

You already get enquiries.
You just can't keep up with them.

You're on a job. The phone rings. A Facebook message comes in. A form sits in the inbox. You tell yourself you'll deal with it later — then you're trying to remember who wanted what, which number to call back, and whether you already replied. Hours pass. Sometimes days. That's where a lot of customers are lost.

What usually happens

Enquiry
Hours or days later
Forgot to reply
Lost customer

With VIV-Z

Enquiry
Instant reply
Follow-up
Booking

We had the same problem

Your business doesn't stop just because you're busy.

Running a mobile car detailing business meant working on vehicles — and missing incoming calls. Instead of losing those enquiries, missed calls became a text, a form, a few qualifying questions, follow-up and a booking. Customers repeatedly said they chose the business because the response was fast.

Missed call
Automatic text
Enquiry submitted
Questions
Location / service / date
Follow-up
Booking

Built, tested, then offered

We developed the system on our own businesses first.

Not a theory. We used it ourselves, then helped other businesses with the same follow-up mess. On our window-film work, over roughly two months, the same capture, speed and follow-up — with ads as an extra — produced approximately:

£800

ad spend (optional extra)

~230

enquiries handled

~£9,000

in sales

Results vary. These figures are from our own window-film work, not a promise for yours. Speed and follow-up did the converting — ads only brought more people to the door.

Meta ads manager showing window-film campaigns — advertising is optional, not the product
Ads we ran on our own work. A bonus if you want more incoming enquiries — not what VIV-Z is for.

How VIV-Z works

Reply. Remember. Follow up. Book.

Automation does the chasing so you can focus on completing jobs. Ads are optional, at the end.

01

Capture

Calls, messages and forms land in one place — not WhatsApp, voicemail and a notebook.

02

Reply

The customer hears back in seconds, even when you’re on a job.

03

Qualify

The system asks the questions you’d ask — need, location, timing — so you don’t start from zero tonight.

04

Remember

Follow-up happens without you keeping a mental list. Nothing relies on you “getting back to them later”.

05

Book

Ready customers are pointed to a quote, a call or an appointment.

06

Ads, if you want them

Running ads is a bonus, not the product. If you also want more incoming work, we can manage Meta and Google for you.

Instant response

Replies while you're on the job

See it in action

A real enquiry, answered in seconds.

This is what should happen when someone messages you about a job — not tonight, not when you remember. They get an answer straight away, a few questions, and a next step.

Try it yourself

Call +44 7460 071511

Hear an instant response on a live call — the same idea that sits inside the full system.

Every job, tracked

One lead, one pipeline, nothing dropped.

Every enquiry sits in one place with a status you can see. You're not trying to remember who messaged, who called, and which form you haven't opened yet.

1

Enquiry

It lands in one system — not WhatsApp, Messenger and voicemail

2

Reply

The customer gets an immediate response

3

Qualify

Need, location and timing are captured

4

Follow-up

SMS, WhatsApp and email keep it moving

5

Booking

Ready customers book a job or a quote

Sales funnel stages and a UK field map of opportunities. Personal names on the map are blurred.
Lead pipeline board with personal names removed

What the system actually does

Everything that happens after they enquire — without you holding it in your head.

Instant response

Reply while you’re on the tools — not hours later.

AI phone answering

Answer calls when you can’t pick up.

Missed-call recovery

Automatically text anyone who rings when you’re busy.

SMS & WhatsApp

Keep the conversation moving without you chasing it.

Qualification

Collect what you need before you spend time on the enquiry.

Automated follow-up

Stop relying on memory to chase people up.

Booking

Move ready customers toward a quote or a date.

CRM

See every enquiry and where it sits. Nothing buried.

Reviews

Ask for a review after the job — automatically.

Advertising (optional)

A bonus if you want more incoming work. Not required to use the system.

Instead of hiring someone to chase it

A full-time person still forgets things. Automation doesn't.

Paying someone to manage every call, message and form sounds like the answer. Then they take lunch, they're off, they miss one, they forget to chase. You're still the backup memory. VIV-Z replies in seconds, keeps the list, and follows up — at a fraction of that cost.

A hire to manage enquiries

  • Thousands a month, before tax, holiday and sick pay
  • Still human — still drops a message
  • You remain the person who “just remembers”

VIV-Z

  • £299/month founding rate — a fraction of a wage
  • Replies while you're on the job
  • Doesn't forget to follow up

It doesn't replace the people who do the work. It replaces the need to hire someone whose job is remembering every enquiry. Running ads is a bonus on top, if you want more coming in.

Founding 10

One offer. Ten places.

We're looking for 10 businesses that really need help with this — owners who are losing work because follow-up lives in their head. Founding rate while we prove it alongside you.

Standard price: £499/month. Ads are optional. If we run them, spend is paid to Meta and Google — not included in the VIV-Z fee.

Limited founding rate

£299/month

Standard £499/month after the first 10

  • ✓Instant response
  • ✓Missed-call recovery
  • ✓AI phone answering
  • ✓SMS / email / WhatsApp follow-up
  • ✓Qualification questions
  • ✓CRM — nothing dropped
  • ✓Booking automation
  • ✓Review requests
  • ✓Landing page & capture
  • ✓Monthly optimisation
  • ✓Advertising management (optional)

Ads optional. Spend paid separately if you use them.

Apply for a Founding Place

Example, not a guarantee

How much are unanswered enquiries costing you?

Missed calls, unread messages, forms that sat too long — that is the leak. Move the sliders to match a typical month.

8/month

Calls you couldn’t pick up while on a job.

12/month

WhatsApp, SMS or DMs that sat too long.

6/month

Web or landing-page forms that waited hours or days.

£1,500

VIV-Z founding fee

£299/month

Standard price £499/month after the first 10 places.

Example only — not a guarantee

Unworked enquiries each month

26

8 missed calls · 12 messages · 6 slow forms

If 1 in 4 of those would have booked a £1,500 job

£9,750 missed / month

vs £299/month VIV-Z founding fee

About 33× the monthly fee · 6.5 likely jobs · £117,000 / year

This is an illustration of what slow follow-up can cost, not a forecast. Not every missed contact is a real job, and results vary by industry, offer and how you sell. VIV-Z does not guarantee leads, bookings or revenue.

Who it's for

Built for businesses where one job matters.

High-ticket local work — where a slow reply costs a job, and hiring someone just to chase enquiries costs far more than £299.

Roofers
Builders
Window & door companies
Solar
Landscaping
Plumbing
Electrical
Window film
Car detailing
Kitchens & bathrooms

Why VIV-Z

We actually use this ourselves.

We built it, ran it on our own work, then helped other businesses with the same mess. Now we're looking for 10 owners who really need it.

Window film — our own work

Paid ads were a bonus on our own window-film work. Capture, fast response and follow-up did the rest: about £800 ad spend, about 230 enquiries, about £9,000 in sales over roughly two months.

Mobile detailing missed calls

Hands on a vehicle, phone ringing. Missed call → text → enquiry → questions → follow-up → booking. Customers said they booked because someone answered quickly.

Next step

Stop losing customers in the hours you can't reply.

If follow-up is where work is leaking, apply for one of the 10 places.

FAQ

Straight answers.

What’s included in the monthly fee?

The follow-up system: capture, instant replies, phone answering, missed-call recovery, qualification, SMS / email / WhatsApp chasing, CRM, booking automation, review requests and monthly optimisation. Running ads is optional. If we do run them, you pay Meta and Google directly for spend — that is not in the VIV-Z fee.

What is the Founding 10?

We’re looking for 10 businesses that really need help with follow-up. Those 10 join at £299/month. The standard price is £499/month.

Do I have to run ads?

No. Ads are a bonus if you want more incoming work. The core is answering and chasing the enquiries you already get — and the ones you miss while you’re busy.

Do I need to replace my website?

Not always. We can plug capture and follow-up into a site you already have, or use a landing page we provide where that is the better fit.

Do you guarantee extra jobs?

No. Not every missed message is a real job. Results vary by industry, offer, location and how you close work. We show real figures from our own businesses, labelled as such — not promises.

Is this instead of hiring someone?

That’s the point for most owners. A full-time person to answer and chase every enquiry still forgets things, takes holidays, and costs thousands a month. VIV-Z does the remembering and the follow-up at a fraction of that. It does not replace the people who do the actual jobs.

We're looking for 10 businesses who really need this.

If you're too busy to follow up, and customers vanish in the wait — that's the problem we built this for.