VIV-Z · CRM · automation

Business Management SaaS

The VIV-Z stack — shaped around your brand and how you operate

We deploy and configure the unified suite your teams actually work in: CRM, pipelines, campaigns, conversations, scheduling, funnels, and reporting — delivered so your clients experience your brand front and centre. Menus and labels vary by release — the playbook below is how we typically design, build, and train.

CRM & sales

  • Contacts, companies & account hierarchy
  • Opportunities, pipelines & deal stages
  • Custom fields, tags & smart lists
  • Tasks, notes & activity timelines

Marketing & campaigns

  • Email marketing — broadcasts, sequences & templates
  • SMS marketing & compliance-aware messaging
  • Workflows, triggers & campaign automation
  • Forms, surveys & capture widgets

Conversations & telephony

  • Unified inbox — email, SMS & linked channels
  • Call tracking & phone system integrations (where available)
  • Conversation routing, snippets & templates

Scheduling

  • Calendars, appointment types & booking links
  • Team, round-robin & collective scheduling
  • Reminders, confirmations & no-show reduction flows

Funnels, sites & content

  • Landing pages & multi-step funnels
  • Websites, domains & rollout from proven templates
  • Blogs & content structures (where enabled)
  • Trigger links & attribution helpers

Reputation & social

  • Review requests, monitoring & response playbooks
  • Social planner — scheduling & publishing

Payments & monetisation

  • Invoices, subscriptions & payment links
  • Order forms tied to CRM records

Education & community

  • Courses, memberships & gated content
  • Communities & member onboarding journeys

Reporting & admin

  • Dashboards & reporting views
  • User roles, permissions & audit-friendly setups
  • Agency hierarchies, environment cloning & reusable templates
  • Multi-brand & reseller portal setup / SaaS mode for agencies
  • API usage & integrations with external tools

Custom automation & internal tools

Beyond the core suite — low-code apps, AI workflows, and integrations

Explore Ops & AI →