VIV-Z · Real Estate CRM

CRM for
real estate agents.

Vendor pipelines, viewing bookings, offer tracking, and lettings renewal reminders — in one CRM, built free into your VIV-Z website with a live preview in 24 hours.

Free

CRM included

24h

avg preview time

6

pipeline stages tracked

★★★★★

5-star reviews

What most agencies are still doing

Vendors tracked
in a spreadsheet nobody trusts.

Independent agents and small lettings teams often run vendor pipelines, viewing diaries, and renewal dates across a mix of spreadsheets, a paper diary, and whoever happens to remember. It works — until the day it doesn't.

Valuation leads go cold

A vendor who requests a valuation and doesn't hear back within a day or two quietly calls a competitor instead. Without an automated follow-up, that's an instruction lost to slow admin, not to price.

Renewal dates get missed

A tenancy renewal that slips past its notice window is a lost management fee and, often, a lost landlord relationship entirely. Wall calendars and personal reminders don't scale past a handful of properties.

No single view of a property's history

When a vendor calls asking for an update, the answer is scattered across email threads, a paper file, and someone's memory of a phone call — instead of one record showing every step so far.

VIV-Z fixes all three with a single pipeline that runs the follow-ups automatically — see the estate agent website it comes bundled with.

One pipeline, start to renewal

Every property,
tracked at every stage.

The CRM models the actual property lifecycle — sales or lettings — so nothing depends on someone remembering where a vendor left off.

01

Valuation requested

A vendor submits an online valuation form. The CRM logs it instantly, notifies you, and starts an automated follow-up sequence if the appointment isn't booked within 24 hours.

02

Instruction won

Vendor details, property specifics, and agreed terms move into a client record automatically — no re-typing into a second spreadsheet or listings tool.

03

Viewings booked

Buyers book viewing slots directly against your live availability. Confirmation and reminder texts go out automatically, and no-shows trigger an instant rebooking prompt.

04

Offer & negotiation

Every offer, counter-offer, and vendor response is logged against the property record, so nothing depends on someone's memory of a phone call from three days ago.

05

Sale agreed → completion

Automated status updates keep vendors and buyers informed without a manual call for every milestone, and a completion checklist tracks solicitor and mortgage stages.

06

Lettings renewal

For lettings, the CRM flags tenancy renewals 60–90 days out automatically — the single most common revenue leak for agencies still tracking renewal dates on a wall calendar.

Built for how agents actually search

Not every agency
needs the same CRM.

Sole-trader agents, boutique sales agencies, and dedicated lettings teams all search for different things — but the underlying need is the same: stop losing vendors and renewals to a spreadsheet with no automation behind it.

VIV-Z bundles the CRM into a full business management suite — pipelines, automation, and reporting configured around how you actually operate.

estate agent CRM

The core search from agents comparing dedicated property software against generic CRM tools — won by naming vendor pipeline, viewings, and lettings features explicitly, not just 'contact management'.

vendor pipeline software

A more specific search from sales-focused agencies who've outgrown a spreadsheet — this page names each pipeline stage by name to match that intent directly.

lettings management software

Distinct search intent from lettings and property management specialists tracking tenancy renewals, rent collection reminders, and certificate expiry dates.

property CRM UK

Broader research-stage search, often from agents comparing Reapit, Dezrez, and Street.co.uk against a simpler, cheaper alternative.

CRM for sole trader estate agent

Independent agents and self-employed negotiators searching for something lighter than an enterprise platform built for national chains.

Cost comparison

CRM cost:
zero.

Dedicated property CRMs like Reapit, Dezrez, and Street.co.uk charge £150–£400 per user per month, usually with a minimum contract term. General CRMs like HubSpot or monday.com charge less per seat but need significant manual setup to model a vendor and lettings pipeline correctly. VIV-Z includes the CRM, pipeline automation, and booking system in your free website build — no separate software subscription.

Reapit / Dezrez / Street.co.uk£150–£400/user/mo
HubSpot or monday.com (manual setup)£40–£120/user/mo + setup
Spreadsheet + paper diaryFree, but leaky
VIV-Z CRM (bundled with website)Free to build
Build price

FREE

CRM included with your agency website build

Then pay hosting to keep it live

Hosting · SSL · domain · CRM · booking · no per-user fees

  • Vendor & buyer pipeline built in
  • Automated valuation follow-up
  • Viewing scheduling with reminders
  • Lettings renewal alerts 60–90 days out
  • Property showcase on your website
  • Review request automation
  • Local SEO and AI-visibility schema
  • Cancel anytime — no contracts
Claim your free agency CRM →

No card required until you love it

How it works

Preview in 24 hours.
No upfront cost.

01

Tell us how you operate

Sales, lettings, or both — the pipeline stages you use, how viewings are booked today, and how you currently track renewals.

02

We build your site and CRM

Your website, valuation forms, viewing booking, and the full vendor and lettings pipeline are built and connected together.

03

You review and approve

See a live preview within 24 hours. Test the valuation form, the viewing booking flow, and the pipeline stages before anything goes live.

04

Launch — the CRM runs the follow-up

Your site goes live and the CRM starts chasing valuation leads, reminding viewers, and flagging renewals automatically.

FAQ

Questions from
agency owners.

What does a real estate CRM actually do?

A real estate CRM replaces the spreadsheets, sticky notes, and personal memory most independent agents rely on to track vendors, buyers, viewings, and renewals. It logs every valuation request the moment it comes in, moves each property through defined pipeline stages (valuation, instruction, viewings, offer, completion, and — for lettings — renewal), and automates the follow-up messages that would otherwise depend on someone remembering to send them. The difference between a CRM and a notebook isn't organisation for its own sake — it's that a CRM automatically chases the vendor who went quiet after a valuation, reminds a buyer about tomorrow's viewing, and flags a tenancy renewal 90 days before it lapses, all without a person having to remember to do it.

Can the CRM handle both sales and lettings?

Yes. The pipeline structure covers both — a sales instruction moves through valuation, viewings, offer negotiation, and completion, while a lettings instruction moves through valuation, tenant referencing, tenancy start, and renewal. Renewal tracking is the feature independent lettings agents ask for most often, because a missed renewal date is a lost management fee — the CRM flags every upcoming renewal 60–90 days out automatically, rather than relying on a wall calendar or a reminder in someone's phone.

Does this replace Rightmove or Zoopla?

No — the CRM manages your client relationships and internal pipeline; Rightmove and Zoopla remain your primary listing portals for buyer and tenant enquiries. Your VIV-Z website includes a property showcase section that displays your active listings independently of a portal feed, and enquiries from your own site, your portal listings, and your valuation form all land in the same CRM record, so you're not checking three separate inboxes for the same vendor.

How much does a CRM for estate agents cost?

Dedicated property CRM platforms like Reapit, Dezrez, and Street.co.uk typically charge £150–£400 per user per month, often with a minimum-term contract and a separate setup fee. General-purpose CRMs like HubSpot or monday.com cost less per seat but require significant manual configuration to model a property pipeline correctly, since neither is built for vendor and lettings workflows out of the box. VIV-Z builds the CRM into your free website at no upfront cost — you pay for hosting only once you've reviewed and approved the build, with the CRM, pipeline automation, and booking system included as standard rather than priced as add-ons.

Do I need a new website to get the CRM, or can I add it to my existing site?

The CRM is built as part of your VIV-Z website — vendor forms, viewing bookings, and property pages all feed the same pipeline, which is why it works best as a full site build rather than a bolt-on to an existing one. If you already have a website you're happy with, tell us during the build brief and we'll discuss the fastest way to connect your existing domain to a new VIV-Z site with the CRM included, without losing the search rankings your current site has built up.

Can AI assistants and Google surface my agency using this setup?

Yes — every VIV-Z real estate website ships with Service and LocalBusiness schema, structured FAQ markup, and clean semantic content, which is exactly the structured data both Google's local algorithm and AI assistants like ChatGPT, Claude, and Perplexity read when someone asks 'which estate agent should I use in [area]' or 'who handles lettings in [town]'. A CRM that logs verified reviews and completed instructions also feeds a stronger, more current trust signal than a static homepage that hasn't been updated in years.

Ready?

See your agency CRM
tomorrow.

Tell us how your agency operates and we'll build your site and CRM today. Live preview within 24 hours — no card, no commitment.

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